HP Support Assistant is a printing programme that allows you to set up your printer, scan, order supplies, and monitor ink levels, among other things. The printer information in HP Printer Assistant and Windows is lost after upgrading Windows. Use HP Support Assistant to connect your printer as a new printer if this happens
Step 1: Reconnect the printer in the first step.
Step 2: Select Connect a new printer from the drop-down menu.
Step 3: When prompted, select the connection type, and then set up the printer according to the on-
screen directions.
Step 4: Shut down your computer and then turn off the printer.
Step 5: After turning on the printer, launch HP Support Assistant.
You can access HP Support Assistant from several places depending on your computer (options will vary per computer model):
Click on the HP Support Assistant icon on your desktop
Go to the Start menu, then click on All Programs, then click on HP
Go to the Start menu, then click on Help & Support link on the right
Open HP Advisor and click on the treasure box icon labeled “Get help and Troubleshoot” (bottom right-hand corner)
Regards,
Peter
Thanks for assisting step by step. Very helpful post.